Refund Policy

Our decants are offered in glass bottles with a screw on atomizer. Thus, they are not tamper resistant. Due to this, we do not accept returns under any circumstances. Please double check your cart before placing your order. The idea of purchasing a sample is to determine if you like the scent before committing to buying a full bottle, so we can not accept returns if you don't like the fragrance. Any and all requests to return your decant(s) will be denied with no exceptions. Skin chemistry plays a big role in fragrance longevity and projection, some may last for 4 hours on skin and others may claim to get 8 hours or more. A lack of performance does not indicate an inauthentic, inaccurate, or expired fragrance. From time to time, fragrances can undergo reformulations — your favorite fragrance from 10 years ago may not smell and perform the same as you remembered it. Any and all requests for refunds due to performance variations will be denied with no exceptions.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Photographic proof of the damage may be required. We warranty our samples - if an atomizer stops working, or bottles break in transit and experience leaking, we will correct the issue via replacement or refund at the customers choice. We do not, under any circumstances, warranty lost or stolen packages.